Meet The Team
We take pride in our exceptional team of dedicated professionals who specialise in the marketing and management of guest accommodation provisions. With a shared passion for our roles and an unwavering commitment to delivering outstanding service, we work tirelessly to ensure the success and satisfaction of our clients, their guests, and the properties we manage.
Allow us to introduce ourselves:
Full Time Operations Manager
Karen
Karen brings her extensive experience and expertise to oversee our day-to-day operations. With a keen eye for detail, a strategic mindset, her excellent organisational skills and strong problem-solving abilities, she ensures that everything runs smoothly and efficiently. Karen is a pivotal figure in our team, coordinating various aspects of our business to guarantee optimal results.
Part Time Operations Manager
Hayley
Hayley plays a vital role in supporting our operations alongside Karen. Her conscientious, pragmatic approach to her work allows her to contribute effectively to the smooth running of our business. Despite working part-time, Hayley's dedication and passion are always evident in her work.
Accounts Manager
Emma
Emma manages our finances and ensures that our accounts are in good-order. With her meticulous approach to financial management, she guarantees transparency and accuracy in all financial matters and is always more than happy to chat through customer accounts. Emma's attention to detail and commitment to maintaining financial integrity contribute significantly to our overall success.
General Manager
Luke
Our General Manager, providing strategic leadership and direction to our team. With his extensive knowledge of the industry and passion for delivering excellence, Luke ensures that our clients and guests receive unparalleled service. He fosters a culture of collaboration and innovation, driving us towards achieving our goals in an environment where all concerned feel valued, appreciated and highly respected.
Operations Manager / Independent Living & Enablement Services
Emily
Emily is a compassionate and dedicated individual with a strong commitment to empowering others and facilitating their independence. With years of experience supporting individuals facing complex situations, Emily brings a wealth of knowledge and expertise to her new role as the manager of South West Domestics' Independent Living & Enablement Service Provision. Armed with qualifications in counselling alongside ongoing studies in criminology and psychology, as well as specialised training associated with the identification, assessment and management of risk, Emily is well-prepared to lead the team in providing comprehensive support to clients across the Southwest region. With her passion for helping others and her dedication to excellence, Emily is poised to make a lasting impact in her new role.
Delivery Driver & General Handy-Person
Pete
Pete is a versatile team member who handles both delivery driving and general handy-man jobs, saving our clients money by preventing the need for skilled tradespeople’s services wherever possible. Whether it's ensuring timely deliveries or providing essential maintenance support, Pete's reliability and resourcefulness are instrumental in keeping our operations running smoothly. His commitment to exceptional service makes him an invaluable asset to our team.
Digital Marketing Apprentice
Aidan
Aidan is our enthusiastic and talented digital marketing apprentice. With a finger on the pulse of the ever-evolving digital landscape, Aidan brings fresh ideas and innovative strategies to enhance our online presence. Aidan's passion for digital marketing drives our campaigns forward and helps us connect with our target audience effectively.